Coinbase CEO Says Firm Will not Pay Hackers' Ransom

[ad_1] Coinbase CEO Brian Armstrong stated in a social media submit Thursday {that a} ransom word arrived through e-mail asking for $20 million in Bitcoin in change for not releasing data hackers had obtained on Coinbase's clients.

"I'll reply publicly," Armstrong stated. "We're not going to pay ransom."

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— Brian Armstrong (@brian_armstrong) Might 15, 2025 Armstrong stated attackers had discovered a "weak hyperlink" customer support agent outdoors the U.S. who accepted a "bribe" and gave away private information on clients.

In an organization weblog submit, Coinbase stated it is going to reimburse clients tricked into sending funds to the attacker. Hackers acquired entry to names, addresses, telephone numbers, and emails; masked Social Safety numbers (final 4 digits solely); masked financial institution‑account numbers; and authorities‑ID photos (driver's licenses, passports). No passwords or non-public keys have been obtained, the corporate says. The e-mail arrived on Sunday.

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"(The stolen information) permits them to conduct social engineering assaults the place they'll name our clients impersonating Coinbase buyer assist and attempt to trick them into sending their funds to the attackers," Armstrong stated.

Per the AP, Coinbase estimated in a submitting with the SEC that it may find yourself spending wherever between $180 million and $400 million "referring to remediation prices and voluntary buyer reimbursements referring to this incident."

In the meantime, the New York Occasions stories that the SEC is individually investigating Coinbase over whether or not or not it reported inaccurate numbers throughout its IPO in 2021. The corporate claimed to have greater than 100 million "verified customers" in advertising supplies.

Coinbase's inventory dropped 7% on Thursday after the information, per Yahoo.

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Coinbase CEO Brian Armstrong stated in a social media submit Thursday {that a} ransom word arrived through e-mail asking for $20 million in Bitcoin in change for not releasing data hackers had obtained on Coinbase's clients.