I used to be fined regardless of paying for an NHS prescription

[ad_1] Final Christmas I used to be prescribed antibiotics for a post-operative an infection. The pharmacy assistant insisted, regardless of my questioning, that I used to be exempt from prescription costs.

Two weeks later I returned with one other prescription, and was instructed that they'd made a mistake and I used to be chargeable for costs in any case. I paid the excellent payment on the spot.

I've since obtained a letter from the NHS Enterprise Providers Authority (NHSBSA) stating that I will likely be fined for non-payment of the unique prescription.

I've supplied proof of fee, and my pharmacist has written to it confirming the error, however the NHSBSA says each are inadmissible.

Reviewers reporting the same expertise on Trustpilot evaluate NHSBSA’s intransigence to the Publish Workplace’s behaviour throughout the Horizon scandal, and I've to agree.

LM, Leamington Spa

The variety of innocent folks fined by the NHSBSA for non-payment is a scandal that I uncovered and have lined repeatedly. They embody new moms and most cancers sufferers who're entitled to free prescriptions however who, as a result of an oversight by medical workers, weren't registered for an exemption certificates.

The NHSBSA, which checks affected person exemptions on behalf of the NHS, insisted that, since you didn’t pay the cost on the day you collected the prescription, you had been chargeable for a advantageous, which is 5 occasions the prescription payment plus the unique cost.

It reversed at pace after I received in contact and, hours later, knowledgeable you that you simply had been within the clear. Its assertion implies it repented its intransigence unprompted.

“Following investigation, we recognise that, on this case, the affected person realised the error and acted rapidly to appropriate the difficulty earlier than receiving an inquiry letter from the NHSBSA. Now we have subsequently been in a position to shut the case and take away the penalty cost on this occasion,” it says.

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