Fitbit down now not: Here is what occurred throughout Fitbit’s “main outage”, Google’s assertion – and what to do if you happen to’re nonetheless having points

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2025-07-18T11:29:37.370Z Fitbit stays a significant a part of individuals's lives <img alt="Fitbit Luxe" srcset="https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/rF6q6qwcrkZbDiTWG8V3x4.jpg"/>

(Picture credit score: Future) Fitbit's gotten a variety of flak in recent times for axing neighborhood options and forcing individuals to modify to Google accounts, amongst different points, however the curiosity on this problem proves one factor: individuals nonetheless love their Fitbits.

Health and well being monitoring is a really intimate space of expertise: we put on these gadgets to mattress, within the bathe, throughout exercises, and at work. It tells us about our our bodies, helps us perceive what makes us careworn, and even saves lives.

A member of the family of mine, who has atrial fibrilation, makes use of his Fitbit Cost 5 to gather details about his coronary heart and has even gone to hospital off the again of these readings.

We come to depend on and admire tech like our Fitbits as fixed, reassuring aids. That is most likely why we get so anxious when the expertise would not work, or we won't entry our knowledge.

2025-07-18T09:31:27.959Z All my knowledge. Misplaced. from r/fitbit This poor Reddit person misplaced all their private knowledge after the incident, which is not one thing we have seen but.

If this has occurred to you, attain out to the Fitbit Assist Middle: it might be recoverable.

2025-07-18T08:45:14.444Z <img alt="Fitbit Charge 6" srcset="https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/oNmcAViVfJfvQVNYi4dFWC.jpg"/>

(Picture credit score: Future) Sarah reached out by way of electronic mail to share her issues along with her Fitbit Cost 6.

"I am within the Netherlands. My Fitbit got here again final evening however this morning, it is not syncing to the app. Bluetooth is not connecting to my cellphone both although it is a saved system. There is no info for these of us nonetheless having points.

"On the precise cost 6 there is no sleep info, or readiness."

It sounds just like the incident has had just a few knock-on results on system connectivity. If anybody else is having related points to Sarah, please do electronic mail us together with your ideas and fixes.

2025-07-18T08:23:00.514Z Updates from readers in a single day <img alt="Fitbit Versa 4 on wrist" srcset="https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/qSvafmKWhyWsyafTYBCpRL.jpg"/>

(Picture credit score: Andrew Williams) Hello all! I am again with some updates from our readers, that trickled in in a single day. Whereas Fitbit states the matter is resolved, and a Google consultant reached out to us yesterday to verify this, we now have had just a few messages from readers who nonetheless can't sync their Fitbits.

Tim stated: "I've a Fitbit Versa 4, can’t do something, received’t sync. Deleted the app & reinstalled, received’t sync nonetheless. Tried doing a manufacturing facility reset, nothing - it’s as if it’s simply died."

It is very irritating for Fitbit customers to see everybody else getting their repair, however as we talked about in our abstract put up under, the issue is with the Fitbit app and never the gadgets themselves. Till Google says we have to carry out a manufacturing facility reset to repair the problem, there's not a lot level in resetting your health tracker.

Cling tight, Tim: we're certain Google's repair will roll out to you quickly.

2025-07-17T16:43:54.389Z We have obtained official phrase from Google A Google consultant has reached out to verify the problem with the Fitbit app is now resolved. Everybody ought to now have the ability to log into their accounts and sync their health trackers once more.

2025-07-17T15:46:05.222Z Here is what occurred <img alt="Fitbit" srcset="https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/TbiQDDmdUYRpj5zxb9pSLj.jpg"/>

(Picture credit score: Future) A couple of hours in the past, experiences started surging on Reddit and Downdetector that Fitbit customers, regardless which Fitbit system or Google Pixel Watch they really owned, had been experiencing syncing issues with the app.Not solely that, however when customers adopted Fitbit's 'assist' steps by first uninstalling and reinstalling the app, they might not log again in to their accounts.This meant any info their health tracker was accumulating was not being added to their present pool of information.Fitbit's standing web page up to date to let its customers know there was a widespread problem, and irate customers took to Reddit to precise their displeasure.Happily, a repair was quickly rolled out, and customers are actually in a position to log in. Should you're nonetheless having issues, it is doubtless you may obtain a repair quickly.There is no have to reboot or manufacturing facility reset your Fitbit system, shedding all of your settings: the issue appears to be (or have been) with the Fitbit app, whether or not you entry it in your cellphone or by way of an internet API.

2025-07-17T15:18:12.150Z <img alt="Fitbit Charge 6 displaying heart rate data" srcset="https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/ovtHGR6cURmBB6DcLaEoWc.jpg"/>

(Picture credit score: Fitbit) Months in the past, an identical outage hit the perfect Garmin watches, lasting over a number of days, and we skilled an outcry of frustration from Garmin customers.

As a Garmin person myself, I keep in mind how a lot I relied on my Garmin throughout each marathon coaching and throughout the occasions themselves, as instruments such because the digital pacer and coronary heart charge zones saved me on monitor to hit (or at the least narrowly miss) my race-day targets. The considered having my operating watch crash out on me on race day, after working in the direction of that second for months, merely did not bear enthusiastic about.

Fitbit customers are struggling an identical problem at the moment, and I can not assist however really feel for individuals who depend on that stream of knowledge from their wrist throughout huge life occasions and competitions, not simply each day customers searching for sleep and step counts. As a runner, I used that info as a instrument throughout my coaching: it is solely now I realised that instrument turned a crutch.

Let this be a reminder to take your coaching watch off now and again and apply working by really feel: operating coach, writer and common TechRadar contributor Lily Canter penned a superb piece on why operating with no smartwatch – known as "bare operating" in the neighborhood – might be such a helpful apply.

2025-07-17T15:06:12.050Z The way to repair your Fitbit app <img alt="Fitbit Premium" srcset="https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/7fjNCt5Nd8xozunRo6vTrW.jpg"/>

(Picture credit score: Fitbit) Truthfully? It appears as if the repair is "do nothing and attempt to log in later".

Fitbit is rolling out a repair, nevertheless it seems to be a gradual course of, with some customers nonetheless left unable to log in. Nevertheless, it's rolling out, so if you happen to nonetheless cannot sync your watch or health tracker, or you possibly can't log into your app, don't fret – attempt an untracked exercise for a change, and decide up the place you left off as soon as the repair has reached you. Who is aware of? You may benefit from the liberating lack of accountability that comes with taking off your health watch.

2025-07-17T14:59:32.782Z Incident closed – for some... <img alt="Fitbit status page" srcset="https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/BwTVVvgpUgzFNPACyFmdeC.jpg"/>

(Picture credit score: Future) Fitbit's official standing web page is now reporting the incident as "closed", indicating the repair is rolling out to customers and the outage has ended, which traces up with these reducing Downdetector experiences.

Nevertheless, based on our electronic mail inbox and the experiences on Reddit, many individuals cannot get again into their accounts nonetheless. For these individuals, we now have to imagine a repair is imminent – however tell us if the issue persists.

2025-07-17T14:51:58.747Z Reader electronic mail: Some individuals are nonetheless affected <img alt="The Fitbit Charge 4 and the Fitbit app" srcset="https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/qPPuWnzpnTDDAV4cwXX2EB.jpg"/>

(Picture credit score: Fitbit) One reader, emailed in to inform us that they are nonetheless not again within the app, regardless of the repair that is apparently rolling out.

"Sure, I am affected. Cannot sync, reinstalled app, now cannot login."

That is regardless of the plunging Downdetector experiences proven under, which appear to point the worst is behind us. Cling in there!

(Picture credit score: Future) 2025-07-17T14:44:17.591Z We’re again! from r/fitbit Are we again? One person simply posted that they are in a position to log in as soon as once more with their common particulars, with others chiming in that it is working.

Nevertheless, different customers are stating that they nonetheless cannot entry their app, so it is clear the repair is slowly being rolled out to the userbase.

That is reassuring information for Fitbit followers, nevertheless it's useful to know the way quick this repair is rolling out. Should you're nonetheless being affected by the outage (otherwise you missed recording an necessary occasion or exercise), drop us an electronic mail on the tackle above.

2025-07-17T14:35:09.557Z Is there one thing incorrect with my Fitbit? <img alt="Fitbit Inspire 3" srcset="https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/advLKqoSfkQ8x5MP9b2BZZ.jpg"/>

(Picture credit score: Andrea Gaini) In all probability not. Whether or not you have bought an historical Fitbit Alta, a cheap-and-cheerful Fitbit Encourage 3, or a top-of-the-line Google Pixel Watch 3, do not panic: your precise system is probably going fantastic, even when it is not syncing to your app. There appears to be no have to restart or tinker together with your Fitbit system itself, at the least till Google comes out with an official repair.

The difficulty, as talked about in earlier posts, appears to be from the Fitbit app. You could lose a few of at the moment's knowledge because of this syncing problem, nevertheless it's too early to know the total ramifications of a giant outage like this. Nevertheless, it is a reduction that your finest health tracker is probably going simply fantastic.

2025-07-17T14:24:13.079Z An electronic mail from a reader A reader with the deal with D.Z. emailed in so as to add their voice to our suspicions: "Neither my husband nor I've been in a position to sync our Fitbits this morning. We have tried on a cellphone and 4 totally different tablets."

It is attention-grabbing to notice it is a downside occurring throughout gadgets: as a result of it is affecting each cellular and internet apps, one thing goes incorrect with Fitbit on the again finish.

Subsequently, if you happen to're studying this, switching gadgets and making an attempt to log in on one thing else most likely will not work: the issue is coming out of your Fitbit account, not the system you are logging in on.

2025-07-17T14:19:34.308Z Fitbit's official standing: "experiencing a significant outage" <img alt="Fitbit's official status page" srcset="https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/g398m4BJXu9F7rUx9RgBkZ.jpg"/>

(Picture credit score: Future) standing.fitbit.com confirms the app and internet API alike is experiencing a "main outage", with service disruption (not an entire blackout, nevertheless) throughout each channels.

Nevertheless, it is attention-grabbing to notice that Gadget Sync / Pairing is listed as "Accessible" with a inexperienced tick, which contrasts with the experiences from customers on Reddit within the earlier put up.

2025-07-17T14:13:48.288Z Reddit speaks out Bother Logging In from r/fitbit Hopping over to the Fitbit subreddit, we discovered the put up above with a barrage of feedback all saying the identical factor: their Fitbit gadgets would not sync to the app, and after they tried uninstalling and reinstalling the app, they might now not log in once more. Listed below are just a few examples:

Remark from r/fitbit Remark from r/fitbit

2025-07-17T13:59:40.578Z <img alt="Down detector showing Fitbit outage" srcset="https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy-320-80.jpg 320w, https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy-480-80.jpg 480w, https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy-650-80.jpg 650w, https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy-970-80.jpg 970w, https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy-1024-80.jpg 1024w, https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy-1200-80.jpg 1200w" sizes="(min-width: 1000px) 970px, calc(100vw - 40px)" loading="lazy" src="https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy.jpg" data-pin-media="https://cdn.mos.cms.futurecdn.net/xdBpFJu7Yy348FA57SbKy.jpg"/>

(Picture credit score: Future) Our first clue one thing was incorrect got here from an enormous spike in Downdetector, which you'll be able to see above. On the time of writing, we're seeing over 2,000 experiences of outages, with many extra customers turning to different websites like Reddit to voice their displeasure.

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Fitbit down now not: Here is what occurred throughout Fitbit’s “main outage”, Google’s assertion – and what to do if you happen to’re nonetheless having points

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