What Free Transit Appears Like In Albuquerque, Practically Two Years After The Metropolis Eradicated Fares –

[ad_1] by BLACK ENTERPRISE Editors July 31, 2025

Practically 90% of Albuquerque’s bus riders have family incomes of lower than $35,000 per yr, and an identical proportion don’t have entry to a car

Sabina Wohlmuth’s days used to incorporate lengthy, sizzling walks throughout the town of Albuquerque, generally two or three miles at a time. Wohlmuth relied on the bus, however when she was brief on money, she walked as a substitute of paying the fare.

“It was solely a greenback for a one-way journey, however nonetheless, for those who’re homeless and also you’re poor, that’s some huge cash,” Wohlmuth stated.

Wohlmuth now takes the bus daily to her job at McDonald’s, to the shop, and to the sober residing facility the place she stays. And every of these bus journeys price Wohlmuth zero {dollars}.

Albuquerque made zero-fare transit everlasting in November 2023, changing into one of many largest U.S. cities to implement zero-fare transit. A few yr and a half later, transit officers and advocates say the zero-fare program is working as supposed, by serving the town’s lowest-income residents. As another mid-sized cities stroll again their plans to make transit free, in Albuquerque, this system is sticking round.

“This can be a public service, and the those that we serve actually depend on it,” says Leslie Keener, director of the Metropolis of Albuquerque’s transit division. “I feel it’s a strategy to actually simply open up entry and create mobility so that individuals have the chance to have some upward motion.”

Mobility for survival Practically 90% of Albuquerque’s bus riders have family incomes of lower than $35,000 per yr, and an identical proportion don’t have entry to a car, Subsequent Metropolis experiences. Making it simpler for the town’s lowest-income residents to get round is a part of what Christopher Ramirez calls “the primary goal of public transit.”

“Transit fairness is giving the individuals which can be most in want the assets, after which constructing out different features of public transit, ” says Ramirez, the co-founder and government director of Collectively for Brothers. In 2017, the neighborhood group performed a neighborhood well being affect evaluation that led to a give attention to transit fairness advocacy. Beginning in 2019, the neighborhood group has led a coalition to push without cost transit in Albuquerque.

Many bus riders in Albuquerque are experiencing homelessness and depend on the bus to get to medical appointments, social service suppliers, work, and to go to family and friends.

Charles Battiste says he takes the bus daily. On a Wednesday in February, Battiste was using the bus west on Central Avenue, the town’s primary thoroughfare, from a methadone therapy program to a resort the place he’d lately secured short-term housing on the opposite aspect of city.

Q, a 32-year-old who has been unhoused since they had been 18, additionally rode the bus down Central Avenue that day in the other way, to choose up some medication for a cough at a hospital. Like Battiste, Q depends on the bus day by day.

“Transportation comes up ceaselessly as one of many high limitations for our shoppers and people we serve in accessing well being care, jobs, housing, the entire issues that we all know are the structural options to homelessness,” says Rachel Biggs, chief technique officer at Albuquerque Well being Look after the Homeless.

“We all know individuals in Albuquerque are stretched actually skinny, even the parents who aren’t already residing and experiencing homelessness. The numbers of individuals residing in poverty and who want transportation assist simply proceed to develop, and we now have a variety of transit-dependent residents.”

Biggs says her group beforehand spent about $50,000 a yr buying bus passes for shoppers so they might make appointments, search for housing, and get to work. This created a “actually cumbersome system” that concerned shoppers shuttling from the town’s shelter on the far west aspect of city to Well being Look after the Homeless’s workplace early within the morning to choose up a free day by day bus move, then “turning round and getting again on the bus” to succeed in their locations for the day. Month-to-month passes had been much less possible due to the frequency that individuals experiencing homelessness misplaced their passes amid encampment sweeps, Biggs says.

“Particularly whenever you’re experiencing homelessness, time is a really helpful useful resource. So to have the ability to get round city and never should undergo all of the hoop-jumping, as a way to now hop on and hop off, it does enhance entry to all of the providers and all of the issues that somebody would want to finish their homelessness,” Biggs says.

For different Albuquerque residents, free public transit serves as a lifeline, an important mobility possibility when cash is tight or different transportation falls by way of. One 67-year-old lady discovered herself on the bus after her automotive was repossessed as a result of difficulties making ends meet lately. “It’s good to have one thing that’s free, whenever you’ve at all times pushed, you’ve at all times paid insurance coverage, and also you pay for nearly every part,” she says.

Erica Grier, who works as a part-time caregiver and makes use of a Part 8 voucher to afford housing, makes use of the bus daily. She estimates she beforehand spent not less than $20 a month on the bus, cash that’s now again in her pocket to pay for groceries and different month-to-month bills. “It’s a superb service that the town supplies, similar to how the library is free,” she says.

Keener says the town has seen ridership shift for the reason that pandemic launched a brand new period of distant work and Albuquerque launched free transit: fewer commuters, and extra individuals experiencing homelessness who can now extra simply use the bus to succeed in their locations or who're utilizing it as shelter from the weather.

Recovering ridership Erin Rode for Subsequent Metropolis Ridership has steadily elevated since Albuquerque first piloted zero fares in 2022, with total ridership up 20% prior to now three years. Metropolis officers credit score the zero fare program with serving to ABQ Trip’s ridership numbers creep again up towards pre-pandemic figures.

Like Albuquerque, Kansas Metropolis, Missouri, made headlines when it grew to become the primary main U.S. metropolis to go fare-free in 2020. However 5 years later, the Kansas Metropolis Council voted to carry again $2 fares in an try and stave off main service cuts amid a finances shortfall.

However for now, not less than, it looks as if Albuquerque’s free fares are sticking round.

Fare income beforehand “wasn’t a lot of something,” based on Keener, and introduced in about $3 million in income earlier than the price of amassing fare was deducted. That represented a drop within the bucket for the transit company’s $67 million annual finances, comprised of about $23 million from the town’s transportation infrastructure tax and about $8 million from the county and different regional authorities entities. The remainder of the finances is sponsored from the town’s Common Fund to the tune of about $30 million annually.

Town’s lately accepted finances for fiscal yr 2026 saved this subsidy, and the town “stands behind its Zero Fares system,” based on Keener, who added that the company’s focus proper now could be on increasing routes and rising service frequency. ABQ Trip served seven million riders in 2024, which is about 78% of the company’s pre-pandemic ridership numbers, however ABQ Trip can be working at solely 64% of its pre-pandemic service, with lowered frequency on many routes and a few headways of as much as an hour.

ABQ Trip is within the means of implementing a revamped “restoration community” that goals to carry the company again to about 95% of pre-pandemic service, based on Keener, since returning to 100% of service ranges wouldn’t be financially possible. The proposed restoration community contains streamlining and restructuring some routes to offset the prices of accelerating frequency and night and weekend service. The reconfiguring is predicted to extend the variety of residents inside a half-mile of a route with frequent service.

Ramirez views increasing frequency as the following step after making buses free.

Based on Ramirez, ABQ Trip has lengthy tried to do “lots with slightly,” with the restoration plan elevating questions of whether or not the company ought to give attention to having as many routes as potential or bettering service in high-passenger areas. “We'd like extra frequency within the locations that want it most,” he says.

“The bus needs to be for everyone. It needs to be to attach individuals who want it most to get the place they should go,” he says. “It’s individuals getting to colleges, it’s individuals attending to work, it’s individuals getting open air, it’s individuals getting meals, it’s individuals attending to healthcare.”