SSA reviews higher efficiency below Trump than Biden administration

[ad_1] NEW Now you can take heed to Fox Information articles!

The Social Safety Administration is pushing again in opposition to Sen. Elizabeth Warren , D-Mass., after she accused the company of eradicating key information and protecting up dysfunction.

In a Sept. 16, 2025 letter and information report shared solely with Fox Information Digital, SSA Commissioner Frank J. Bisignano claimed Warren’s evaluation was inaccurate.

He mentioned the company is extra clear and performing higher below the Trump administration than it did below the prior administration. The paperwork replicate SSA’s place and haven't been independently verified.

" SSA currently reviews almost thrice the variety of information parts on the efficiency webpage below the Trump Administration (30) than it did below the Biden Administration (11)," Bisignano wrote.

EXCLUSIVE: MEDICAID DIRECTS STATES TO CRACK DOWN ON ILLEGAL IMMIGRANT ENROLLEES WITH MONTHLY CHECKS

President Donald Trump poses with Social Safety Administration Commissioner Frank Bisignano within the Oval Workplace as Trump shows a signed proclamation. (Courtesy of the Social Safety Administration)

"These details conclusively display that you're mistaken in alleging an absence of transparency."

He additionally pushed again on Warren’s cost of a cover-up, saying SSA has made enhancements in customer support, together with "shorter wait occasions on the telephones and in workplaces, in addition to diminished backlogs." Bisignano mentioned 81 % of efficiency measures are higher than earlier than, with the remaining about the identical.

In response to SSA’s information, common cellphone wait occasions dropped from 29 minutes in 2024 to 16 minutes in 2025, with August down to only 9 minutes.

SOCIAL SECURITY STRONGER UNDER TRUMP, CRITICS PUSHING ‘FALSE’ NARRATIVE, COMMISSIONER SAYS

Senator Warren penned a letter earlier this month claiming the Social Safety Administration had change into much less clear below President Trump's management. (Tom Williams/CQ-Roll Name, Inc by way of Getty Pictures)

Pending incapacity determinations fell from almost 1.2 million in August 2024 to about 907,000 a yr later. Incapacity declare processing sped up from 231 days to 217 days. SSA reviews retirement and survivor claims had been processed on time 87% of the time in August 2025.

Bisignano wrote that the company’s aim is to change into a "digital-first" operation that runs effectively and serves individuals whether or not they name, go to an workplace or use the web site. He mentioned fixed monitoring of key efficiency indicators is a part of that effort.

Wait occasions are down in accordance with a September report solely obtained by Fox Information Digital from the Social Safety Administration. (AP Photograph/Nam Y. Huh, File)

He additionally urged Warren to work with SSA as a substitute of spreading what he known as "fearmongering and reckless lies that Social Safety goes away."

"The time has come to cease weaponizing Social Safety," he wrote. "The American individuals are not looking for a Social Safety Warfare Room. They need their leaders to guard and protect Social Safety, just as President Trump has promised."