Nationwide makes pledge to clients over way forward for its branches

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Your assist makes all of the distinction. Learn extra Nationwide Constructing Society has dedicated to retaining all 696 of its mixed Nationwide and Virgin Cash branches open till a minimum of 2030.

This pledge extends the society’s present "department promise" by a minimal of two years, making use of even the place retailers are shut, following Nationwide’s acquisition of Virgin Cash final 12 months.

The transfer contrasts with the continuing development of financial institution department closures throughout the UK, with banking hubs and Put up Workplace companies usually filling the void.

Nationwide highlighted that whereas weak and older clients depend on face-to-face assist, youthful folks additionally use branches.

Multiple in ten new pupil accounts had been opened in branches in the course of the current tutorial 12 months, the society famous.

Dame Debbie Crosbie, group chief govt at Nationwide, mentioned: “Branches are necessary to our clients, to communities and to the well being of our excessive streets.

“That’s why Nationwide will proceed to maintain branches open along with our funding in on-line and phone channels.”

<img src="https://static.independent.co.uk/2024/11/27/11/f661fcdde634fde23b24b8dfb1a67339Y29udGVudHNlYXJjaGFwaSwxNzMyNzkyODky-2.71801630.jpg" srcset="https://static.independent.co.uk/2024/11/27/11/f661fcdde634fde23b24b8dfb1a67339Y29udGVudHNlYXJjaGFwaSwxNzMyNzkyODky-2.71801630.jpg?quality=75&width=320&auto=webp 320w, https://static.independent.co.uk/2024/11/27/11/f661fcdde634fde23b24b8dfb1a67339Y29udGVudHNlYXJjaGFwaSwxNzMyNzkyODky-2.71801630.jpg?quality=75&width=640&auto=webp 640w" loading="lazy" alt="Nationwide bought Virgin Money last year and has now pledged to keep its branches open until at least 2030" class="sc-1mc30lb-0 ggpMaE"/> Nationwide purchased Virgin Cash final 12 months and has now pledged to maintain its branches open till a minimum of 2030 (PA Archive) Nationwide mentioned it operates the UK’s greatest single-brand banking community, with 605 branches. When mixed with Virgin Cash’s 91 branches, the entire community expands to 696 branches.

The society mentioned it has seen a specific enhance in account openings in places the place it's the “final department on the town”.

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It mentioned that, since January, one other 33 Nationwide branches have turned the final on the town when different banks have closed their branches.

The society mentioned a 3rd (33 per cent) of Nationwide present accounts and a couple of fifth (22 per cent) of financial savings accounts had been opened in department within the six months to the top of September, with volumes up in contrast with a 12 months earlier.

Nationwide’s department promise was first launched in 2019 and was prolonged final 12 months, when Nationwide included the Virgin Cash branches it gained when it acquired the financial institution in October 2024.

The society additionally makes use of branches to host dementia clinics by way of Dementia UK’s specialist admiral nurses, to carry digital classes to spice up folks’s tech confidence and to offer “secure areas” to assist victim-survivors of home abuse.