Lloyds Financial institution confirms one other 80,500 clients’ transactions might have been uncovered by main IT glitch

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Your assist makes all of the distinction. Learn extra Lloyds Banking Group has disclosed that a further 80,508 clients might have had their monetary particulars uncovered resulting from an IT glitch in March, bringing the full variety of probably affected people to over half one million.

The banking big has now paid out greater than £200,000 in compensation.

The incident on 12 March initially impacted 446,915 clients throughout Lloyds, Halifax, and Financial institution of Scotland, who both noticed different folks’s transactions or had their very own information shared.

The newly recognized group includes joint account holders with a few of these clients.

Though these 80,508 folks didn't log into the banking app throughout the glitch, their transaction particulars may have been seen.

In a letter to the Treasury Committee, Lloyds acknowledged: "We additionally issued an alert on the app house display to those 80,508 joint account holders, with a small variety of exceptions primarily based on explicit buyer circumstances. In notifying these clients, our focus has been on offering reassurance and assist."

The financial institution confirmed it has paid £201,000 to five,250 folks, alongside a further £62,000 in "goodwill" funds to 1,625 people since 24 March .

<img src="https://static.independent.co.uk/2026/03/27/09/4c13fb17aaca2bafc7a5e35caf788c0cY29udGVudHNlYXJjaGFwaSwxNzc0Njg3OTcx-2.79996750.jpg" srcset="https://static.independent.co.uk/2026/03/27/09/4c13fb17aaca2bafc7a5e35caf788c0cY29udGVudHNlYXJjaGFwaSwxNzc0Njg3OTcx-2.79996750.jpg?quality=75&width=320&auto=webp 320w, https://static.independent.co.uk/2026/03/27/09/4c13fb17aaca2bafc7a5e35caf788c0cY29udGVudHNlYXJjaGFwaSwxNzc0Njg3OTcx-2.79996750.jpg?quality=75&width=640&auto=webp 640w" loading="lazy" alt="Halifax and Bank of Scotland customers were also impacted (Mike Egerton/PA)" class="sc-1mc30lb-0 ggpMaE inline-gallery-btn"/> Halifax and Financial institution of Scotland clients had been additionally impacted (Mike Egerton/PA) However the lender revised down how many individuals had been initially affected after logging into the app to 446,915, down marginally from 447,936 initially, resulting from duplication.

It confirmed 107,937 folks clicked on different folks’s transactions after they turned seen, decrease than the primary estimate of 114,182.

They due to this fact might have been proven extra detailed info similar to account particulars, nationwide insurance coverage numbers and fee references.

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However Lloyds confused it had not seen a rise in day by day ranges of fraud in opposition to these impacted because the tech blunder on March 12.

The group highlighted the non-public information of people who weren't Lloyds group clients had additionally been seen, however that it had not acquired any complaints referring to clients of different banks.

<img src="https://static.independent.co.uk/2026/04/28/09/89ca282dc83e21d2e7515eed015d4a25Y29udGVudHNlYXJjaGFwaSwxNzc3NDUwMTkz-2.63182075.jpg" srcset="https://static.independent.co.uk/2026/04/28/09/89ca282dc83e21d2e7515eed015d4a25Y29udGVudHNlYXJjaGFwaSwxNzc3NDUwMTkz-2.63182075.jpg?quality=75&width=320&auto=webp 320w, https://static.independent.co.uk/2026/04/28/09/89ca282dc83e21d2e7515eed015d4a25Y29udGVudHNlYXJjaGFwaSwxNzc3NDUwMTkz-2.63182075.jpg?quality=75&width=640&auto=webp 640w" loading="lazy" alt="Lloyds stressed it had not seen an increase in daily levels of fraud against those impacted since the tech blunder" class="sc-1mc30lb-0 ggpMaE inline-gallery-btn"/> Lloyds confused it had not seen a rise in day by day ranges of fraud in opposition to these impacted because the tech blunder (PA Archive) The group stated it had not but discovered any clients who've suffered monetary loss on account of the incident.

“Accordingly, we now have not made compensation funds on this foundation,” it stated.

“Individually, it's our current apply that we might make goodwill funds for misery and inconvenience in particular person instances, for instance the place there was a direct affect on a person.”