After we’re left hanging on the phone | Client affairs

Anna Tims’ characteristic on appalling customer support (17 April) omits to say two of the most typical, disingenuous and aggravating recorded responses to phone inquiries, that are “Please maintain, your name is essential to us” (it clearly isn’t) and “Your name will likely be answered shortly” (invariably it gained’t be). As for the on-hold music, some honesty may very well be launched by enjoying Blondie’s Hanging on the Phone.Adrian BrodkinLondon

Your Easter editorial (17 April) talked about Douglas Adams’ 42 as the reply to the Final Query of Life, the Universe, and Every part. In a approach it’s, as a result of expressed in binary notation 42 is 101010, an index of a repeating “yes-no” fluctuation absolutely on the root of a lot cosmology and basic physics.Brian SmithBerlin, Germany

Watching the emergency debate in parliament final Saturday, I used to be amazed on the variety of MPs utilizing their cellphones. We debate whether or not telephones must be banned in colleges, so why is their use within the chamber not prohibited?Christine WaltersBuxton, Derbyshire

Thanks for the marriage-themed prize crossword (12 April), which we loved finishing on our golden marriage ceremony anniversary. Who informed you?Colin and Cyndy PateyAshby de la Zouch, Leicestershire

Do you’ve {a photograph} you’d prefer to share with Guardian readers? If that’s the case, please click on right here to add it. A range will likely be revealed in our Readers’ greatest pictures galleries and within the print version on Saturdays.