HSBC UK commits to retaining all its 327 branches open till no less than 2027

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Your assist makes all of the distinction. Learn extra HSBC UK has prolonged its “department promise”, guaranteeing its 327 branches will keep open till no less than 2027.

The financial institution stated it should additionally enhance funding into its department community by round 30% subsequent yr, committing £55.8 million in 2026, up from the £42 million it spent in 2025.

The funding consists of the refurbishing and modernising of branches throughout the UK.

The department promise builds on pledges revamped the previous two years, throughout which the financial institution dedicated to not announce any new department closures till the tip of this yr.

HSBC UK stated utilization throughout the community has remained “sturdy”, with a mean of 825,000 prospects visiting a department every month and greater than two million month-to-month transactions carried out by means of self-service machines.

Sally Williams, head of the department community at HSBC UK, stated: “We're investing closely into our bodily community in order that we are able to proceed to service our prospects, together with these with extra advanced wants who worth in-person interplay for these moments that matter.”

Christopher Dean, managing director of wealth, premier and private banking at HSBC UK, stated: “This newest announcement exhibits our dedication to the tens of millions of shoppers who select to go to a department annually.

“Extending our department promise till no less than 2027 reinforces our long-term dedication to native communities and the excessive avenue.”

In November, Nationwide Constructing Society made a pledge to maintain every of its 696 Nationwide and Virgin Cash branches mixed open till no less than 2030.

Throughout the business, many financial institution branches been closed lately, elevating issues about entry to money.

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Companies reminiscent of banking hubs, the place areas are shared by a number of banks, and Publish Workplace branches have been serving to to plug the gaps.

Sam Richardson, deputy editor of Which? Cash, stated: “Whereas it’s good to see HSBC committing to not shut any extra branches till 2027, it has nonetheless closed a whole lot within the final decade, with actual impacts on communities who must entry in-person companies or withdraw money.

“Given their ongoing significance to communities, different corporations must also take into account committing to maintain branches open in order that those that aren’t but prepared or in a position to make the change to digital banking aren’t left within the lurch.”