Nest Hub issues strike homeowners: Is your good show damaged?

[ad_1] <img class="e_-g" decoding="async" loading="eager" sizes="(min-width: 64rem) 51.25rem, 80vw" title="Google Nest Hub on a table" srcset="https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table.jpg 1920w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-1536w-864h.jpg 1536w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-675w-380h.jpg 675w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-64w-36h.jpg 64w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-1000w-563h.jpg 1000w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-300w-170h.jpg 300w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-1280w-720h.jpg 1280w, https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table-840w-472h.jpg 840w" alt="Google Nest Hub on a table" src="https://www.androidauthority.com/wp-content/uploads/2019/12/Google-Nest-Hub-on-a-table.jpg"/> TL;DR

Homeowners of the first-gen Nest Hub report latest system failures, freezing up through the boot course of. Makes an attempt to manufacturing facility reset the {hardware} haven't been profitable at restoring operation. It’s attainable a latest firmware replace might play a job, however Google has but to verify something.

Replace, Might 16, 2025 (09:41 PM ET): We’ve heard again from Google, and the corporate confirms that it’s conscious of those studies, and has a repair rolling out.

Google’s answer is scheduled to hit all Nest Hub items by someday early subsequent week. For those who’re nonetheless experiencing a problem just like the one we describe right here after that, Google asks that you just observe up in its assist thread to let the corporate know.

Authentic article, Might 16, 2025 (04:04 PM ET): How lengthy do you anticipate your units to final? With one thing like a telephone, you’ve received the specter of bodily harm hanging over it mainly on a regular basis, want to fret about its battery deciding to go all explosive on you, and had higher be sure your producer is maintaining with safety updates to maintain hackers at bay. However for good residence tech that plugs in, doesn’t go away the protection of your own home, and has solely restricted entry to your accounts, is it actually that unsuitable for shoppers to anticipate their units to largely simply carry on working? A rising variety of Nest Hub customers are grumbling about that simply now, as a wave of failures seems to be hitting the good show, and Google doesn't appear to be doing a lot about it.

The Nest Hub debuted because the Google House Hub all the way in which again in 2018, and it’s been moderately nicely supported over time, getting a significant software program refresh because it moved to Fuchsia and persevering with to behave as an inexpensive answer for controlling your good residence. However over the course of the previous week or so, we’ve been recognizing studies of first-gen Nest Hub fashions getting caught on their boot display, and failing to function. Hub proprietor Angela Hopkins received a thread operating in Google’s Nest Group, and Reddit customers like Gabi_Social have been reporting the identical points on the positioning’s Google House sub.

Affected items seem to hold on the Google “G” when booting, and makes an attempt to manufacturing facility reset the {hardware} appear to be fruitless. In that Reddit account, the proprietor contacted Google assist for assist, solely to be turned away as a result of their Nest Hub guarantee was 4 years expired.

<img class="e_-g" decoding="async" loading="lazy" sizes="(min-width: 64rem) 51.25rem, 80vw" title="Google Home Hub logo" srcset="https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo.jpg 1920w, https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo-1728w-1080h.jpg 1728w, https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo-1382w-864h.jpg 1382w, https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo-608w-380h.jpg 608w, https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo-64w-40h.jpg 64w, https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo-1000w-625h.jpg 1000w" alt="Google Home Hub logo" src="https://www.androidauthority.com/wp-content/uploads/2018/10/Google-Home-Hub-logo.jpg"/> There are many totally different ways in which outdated, no-longer-supported merchandise can die. If units depend on connection to an exterior server, as an example, the corporate operating it might ultimately determine to energy issues down. And whereas it sucks when that occurs, not less than that’s a acutely aware resolution that impacts all customers equally. What Nest Hub customers are experiencing right here, nonetheless, has extra of the hallmarks of a firmware replace gone unsuitable, which whereas equally ignoble, is a way more irritating manner for a product to die.

On Google’s Nest firmware web page, the corporate exhibits model 26.20250116.103.2900 as being the newest launch for the Nest Hub, and it seems this software program began heading out inside the previous month.

We’ve reached out to Google within the hopes of studying extra about what might presumably be inflicting these issues, and to see if there’s any manner for homeowners to get their good shows operational once more. We’ll replace you with something we hear again.

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